B.I.C HODDIE

Q: How long does shipping take to arrive to me?

A: For pre-order items, please anticipate a production and fulfillment timeframe of 2 - 6 weeks. 

A: Pre-made items, typically require 1 day for fulfillment. Prior to purchasing, we advise reviewing the product description, as refunds are not offered.

Q: How does returning a product and getting a refund work?

A:Our policy that we have states that once your order is shipped or production begins, we are unable to accommodate returns, order changes, or exchanges, and all sales are considered final. To ensure your satisfaction, we kindly urge you to thoroughly review product descriptions before making a purchase.Upon receiving your order, we encourage you to promptly inspect it. If you happen to find any defects, damage, or incorrect items, please reach out to us within 24 hours. Your prompt contact will help us swiftly address the issue and take the necessary steps to ensure your complete satisfaction.